Screenshots and Walkthroughs


The following walkthroughs will help you easily install and use most applications to interact with your hosting space. Please use the following walkthroughs to assist you in fully enjoying your webhosting experience.

 
 

Please enter your name and email address to obtain your mail settings:




Check Existing Account Settings - Macintosh - Netscape 7.2 - Mail & Newsgroups

Open Netscape 7.2. In the bottom left corner, click the 'Mail & Newsgroups' icon (the one that looks like a letter). This will open up Netscape's Mail & Newsgroups application.

Click on the 'Edit' menu and then click 'Mail & Newsgroups Account Settings...'.

Account Settings - <Replace with: your_email@your_website_address.com>

This will bring up the 'Account Settings' with your email account selected in the left hand list.

Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Your Name':
    Replace with: Your Name
  • 'E-mail Address':
    Replace with: your_email@your_website_address.com

Please note: The 'Reply-to Address' is not needed because if it is not specified, the reply will go to the 'Email Address' listed.

Click on the 'Server Settings' sub-category on the left.

Server Settings

This will show all of your server settings.

Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Server Name':
    Replace with: mail.your_website_address.com
  • 'User Name':
    Replace with: your_email.your_website_address.com
  • Make sure the port is set to the default, 143 for IMAP and 110 for POP, the Connection Security is set to None and the Authentication Method is set to Password, transmitted insecurely

Then go to "Outgoing Server" on the left. You should see an account for the email with which you are working. If it doesn't already say "Default" next to it then highlight it an hit "Set Default".

You may want to delete any outgoing servers on here that are no longer in use. If you only check one email address with this mail client you will probably only want to see one entry on this list.

The following are the most important:

The server name here is the same as the incoming, so:

The port should be 1025 and the other settings are much like the incoming server as well. So Connection Security is None and Authentication Method is Password, transmitted insecurely.

Put something in the description to name this outgoing server. It's a good idea to label this with the name of the person or company that will be sending with this account.

Hit "OK" on this window and "OK" on the Account Settings window and you can retest the, ideally, working connection.

  • 'Server Name':
    Replace with: mail.your_website_address.com

  • Make sure this box is checked
  • 'User Name':
    Replace with: your_email.your_website_address.com
  • 'Use secure connection':
    Put the dot in 'No'.

Click 'OK' to return to the Mail & Newsgroups application and now you should be able to send and receive email.


CANNOT SEND EMAIL?

If you can receive email however you cannot send email and the settings are exactly as shown above, change your outgoing mail (SMTP) port from the default of 25 to 1025.

To do this:

Click on the 'Edit' menu > 'Mail & Newsgroups Account Settings...' > 'Outgoing Server (SMTP)' sub-category on the left.

Change the 'Port' from 25 to 1025.

Background Reasoning:

In order to combat spam, some Internet Service Providers (ISPs) block traffic to external servers on port 25 so that customers using that ISP can only use the ISP's mail server. If that customer is going to spam, the idea is that they must use the ISP's mail server to spam and therefore be caught very quickly, and handled accordingly. Realizing that many ISP's mail servers have a more restrictive options (ie. not being able to send to more than 100 people at a time) as they are usually residential mail servers, we have opened an alternative port to allow you to send mail using our mail servers, one that the ISPs do not block. That port is SMTP port 1025.

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